Revenue Driven for our clients

$36,638,214

(616) 888-8891

Accelerate Your Cities Growth With End-to-End Website Management Technology

Ignite your users engagement with Nation Media Dashboard FX — the website management platform trusted by municipalites and governments. Start capturing more traffic and visitor information, with insights fueled by billions of data points and personal marketing experts today.

Explore Our Methodoligies And Processes

Nation Media Design has developed high-level methodologies and processes, refined through experience, and tailored specifically to meet the needs of your business.

Nation Media Maintenance and Retainer Services

Nation Media Maintenance and Retainer Services provide ongoing support and care to ensure your city’s website, powered by the Nation Media CMS, remains secure, up-to-date, and fully optimized. From regular updates to proactive monitoring, we handle all technical aspects so your team can focus on serving the community without worrying about website maintenance.

Key Features of Nation Media Maintenance and Retainer Services:

  • Website Updates: We handle routine updates for the Nation Media CMS, including its WordPress foundation, plugins, and themes to ensure your site operates smoothly and stays current with the latest technology.
  • Security Monitoring: Continuous monitoring for security vulnerabilities, with advanced protection measures like firewall optimizations, malware scanning, and brute force protection to safeguard your site from cyber threats.
  • Backup & Recovery: Regular backups are performed to ensure your data is secure. In the event of an issue, we can restore your website with one-click restore technology, minimizing downtime.
  • Performance Optimization: We continuously optimize your website for speed, ensuring fast load times and high performance, keeping the user experience smooth and engaging for citizens.
  • Dedicated Support: Your retainer includes monthly hours dedicated to tasks such as page building, content updates, or staff training on the Nation Media CMS, ensuring your team has the help they need whenever it’s required.

Advanced Features:

  • SSL & Cloudflare Integration: Secure your website with SSL encryption and Cloudflare CDN for faster content delivery and enhanced protection from DDoS attacks.
  • SEO & File Optimization: Regularly optimize your files and database within the Nation Media CMS for improved search engine rankings and site performance.
  • Proactive Maintenance: We anticipate and address potential issues before they impact your site, ensuring a seamless experience for both your team and your community.

Nation Media Maintenance and Retainer Services give your city peace of mind, knowing your website, powered by the Nation Media CMS, is always secure, optimized, and ready to serve the needs of your citizens. We handle the technical details so you can focus on what matters most—engaging with your community.

The Phases of the Process

Our Nation Media Retainer & Maintenance service ensures that your website remains secure, up-to-date, and fully optimized for performance. Designed to provide ongoing support, this service offers peace of mind by addressing both routine updates and unexpected issues, allowing you to focus on your operations while we handle the technical aspects of your digital presence.

Phase 1: Regular Updates & Security Patches

We ensure your website stays current with the latest software updates, including content management systems, plugins, themes, and security patches. These updates are critical to keeping your site running smoothly, preventing vulnerabilities, and optimizing overall performance.

Phase 2: Website Performance Monitoring

Our team continuously monitors your website’s performance, tracking key metrics such as load times, uptime, and server responsiveness. By identifying potential issues early, we can proactively resolve them before they impact your users, ensuring optimal website performance.

Phase 3: Backup & Recovery Services

We perform regular backups of your entire website, including content, databases, and media files. In case of any unforeseen issues, our one-click recovery system ensures that your website can be restored quickly with minimal downtime.

Phase 4: Content & Technical Support

As part of our retainer service, we offer ongoing support for content updates, technical adjustments, and troubleshooting. Whether it’s updating text, media, or handling website integrations, our team is ready to make changes that keep your site current and functional.

Phase 5: Monthly Reporting & Recommendations

At the end of each month, we provide a comprehensive report detailing website performance, security updates, and any changes made. This report includes insights into opportunities for improvement and recommendations on how to further optimize the site’s performance and security.

The Nation Media Retainer & Maintenance service is tailored to ensure that your website remains in peak condition, protected from threats, and capable of delivering a seamless user experience. With proactive maintenance and reliable support, your website will be fully prepared to meet the needs of your audience.

Nation Media Next Day Start Time

Our Next Day Start Time methodology is designed to ensure swift project initiation and momentum. We recognize that time is critical for our clients, which is why we streamline the onboarding and project kickoff process. This method allows us to move from initial discussion to action with minimal delay, ensuring that your project begins promptly and efficiently.

Phase 1: Rapid Onboarding

Once you’ve engaged our services, we immediately begin gathering essential details about your project needs, goals, and objectives. Our team works closely with you to obtain all the necessary documentation and assets, so we are fully prepared to begin work.

Phase 2: Project Setup & Strategy Outline

Within the same day, our team develops a detailed project setup. This includes laying the groundwork for the technical infrastructure, identifying key resources, and finalizing the strategy outline. This allows us to have everything in place for a smooth start the following day.

Phase 3: Execution Kickoff

By the next business day, we’re ready to hit the ground running. Whether it’s website development, SEO implementation, or ad management, our team begins executing the project based on the pre-agreed plan. This ensures that no time is wasted and that your project is underway quickly.

Nation Media Data-Based Action Plan

Our Data-Based Action Plan methodology ensures that every decision we make is backed by data and insights, rather than assumptions. By leveraging analytics, performance data, and user behavior patterns, we create actionable strategies that drive measurable results and help you make informed decisions about your digital initiatives.

Phase 1: Data Collection & Analysis

We begin by gathering relevant data from multiple sources—your website analytics, ad performance, user behavior, and competitive research. This data is thoroughly analyzed to uncover key patterns, opportunities, and areas that need improvement. This forms the backbone of our action plan.

Phase 2: Strategic Planning Based on Insights

Once the data has been analyzed, we create a detailed strategy tailored to your specific goals. This includes prioritizing tasks based on the potential impact, outlining timelines, and determining which channels or optimizations will yield the best return. Every recommendation we make is grounded in data-driven insights to maximize effectiveness.

Phase 3: Implementation & Adjustment

As the plan is put into action, we continuously monitor the performance of each element. The data gathered during this phase is used to refine strategies and make real-time adjustments, ensuring that the plan adapts to changes and continues delivering optimal results.

Phase 4: Ongoing Data-Driven Refinements

The process doesn’t stop after the initial implementation. We continuously collect new data and refine the action plan to ensure ongoing success. This phase focuses on scaling successful tactics and making iterative improvements based on the latest insights.

7-Phase Website Build Methodology

Our 7-Phase Website Build Methodology is designed to guide clients through a comprehensive, step-by-step process that ensures a smooth, well-organized, and high-quality website development experience. Each phase builds on the previous one, combining strategic planning, design, content refinement, and technical execution to deliver a website that meets your business or community needs.

Phase 1: Contact Phase – Initial Consultation

The project begins with an initial consultation, where we engage with you to understand your objectives, goals, and vision for the website. This phase is crucial for setting expectations and laying the groundwork for the entire project. We listen to your needs and provide a clear overview of the process, timelines, and next steps, ensuring that we’re aligned from the very start.

Phase 2: Discovery Phase

The discovery phase is all about gathering detailed information and planning the project’s structure.

– Client Project Management Training: We train your team on how to collaborate with us using project management tools to keep everything organized and ensure smooth communication.

– Discovery Call: Phases Overview: A comprehensive overview of the upcoming phases to ensure clarity on the full process.

– Discovery Call: Phase 1: We kick off the discovery call by diving deeper into your goals, needs, and the specific requirements for the website.

– SWOT Analysis Methodology: We conduct a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to better understand your market, competitors, and potential challenges, ensuring we approach the project strategically.

– User Personas Development: We create two user personas that represent the primary audiences visiting your website. This helps refine the UI/UX design based on actual user behavior and preferences.

– Discovery Call: Phase 2: We further refine the conversation by discussing your design preferences, including fonts, colors, style, and overall layout ideas to ensure the site reflects your brand.

– Website Design Preferences: Together, we discuss and select your website’s fonts, styles, and layout preferences to create a cohesive and engaging design.

– Discovery Call: Phase 3: We dive into the website’s SEO capabilities and future enhancements. We also explore existing features and create a roadmap for future developments.

– Sitemap Creation: We guide you through a step-by-step process to refine your website’s sitemap, ensuring that navigation and structure meet your user needs while staying optimized for search engines.

– Header Menu Enhancement: We optimize and design the website’s header menu for better navigation, ensuring that your most important pages are easy to access.

 

Phase 3: Content Revision Process

During this phase, we work closely with you to review, revise, and refine the content for your website. Whether you’re updating existing content or creating new pages, we ensure everything aligns with your messaging, tone, and SEO strategy. This process is crucial for ensuring that the website content is engaging, clear, and optimized for both users and search engines.

 

Phase 4: UI/UX Design Phase

In this phase, we design the user interface (UI) and user experience (UX) based on the insights gathered from the discovery phase and user personas. We focus on creating a visually appealing, intuitive, and easy-to-navigate design that offers a seamless experience for your users. This phase includes detailed mockups and prototypes, allowing you to visualize how the website will look and function.

 

 Phase 5: Coding

Once the design is finalized, our development team begins coding the website. This includes building the front-end user interface as well as the back-end functionality. The development process ensures that the site is fully responsive, optimized for speed, and built with best practices for security and scalability.

– Nation Media Dashboard FX and Backend Integration: We integrate our custom Nation Media Dashboard FX, providing you with a robust backend system to easily manage your website. This includes content updates, user management, and analytics.

– Training & Recorded Sessions: As we finalize the backend, we provide hands-on training and recorded sessions to ensure your team can easily navigate the site and manage its content post-launch.

 

Phase 6: Launch

After rigorous testing to ensure the site is fully functional, secure, and optimized, we prepare for the official launch. This phase includes final quality assurance checks, load testing, and cross-device compatibility. Once everything is confirmed, we launch the site and monitor its performance closely during the initial stages to ensure a smooth transition.

 

Phase 7: Support

Post-launch, we provide continuous support to ensure that your website remains up-to-date, secure, and functional. This includes regular updates, security patches, and ongoing maintenance. We’re also available for troubleshooting and enhancements as your business or community grows.

Each phase of our 7-Phase Website Build Methodology is designed to ensure a seamless and successful website development process, from initial consultation to ongoing support.

5-Step SEO Management

Our 5-Step SEO Management process is designed to ensure comprehensive and sustainable growth for your online presence. Each phase of this methodology is tailored to maximize your website’s visibility, improve search engine rankings, and drive meaningful engagement from your target audience.

 Phase 1: Discovery & Plan

In this initial phase, we perform an in-depth analysis of your current website performance, target audience, and industry landscape. This discovery process helps us develop a tailored SEO strategy and roadmap, setting clear objectives and aligning our efforts with your business or community goals.

Phase 2: Implementation

With the plan in place, we begin implementing the technical and content-driven aspects of SEO. This includes optimizing your website’s structure, metadata, content, and internal linking to ensure it is both user-friendly and search engine-friendly.

Phase 3: On & Off-Site Optimization

This phase focuses on continuous optimization efforts. On-site, we refine the content, keywords, and performance of your website. Off-site, we build credibility through quality backlinks, local citations, and external references, all working together to boost your site’s authority.

Phase 4: Reporting

Tracking progress is essential to measure success. In this phase, we provide detailed reports on the website’s performance, keyword rankings, traffic, and other key metrics. This data-driven approach allows us to refine strategies based on what’s working.

Phase 5: Expansion

Once the foundation is solid, we focus on expanding the SEO strategy to include new keywords, content opportunities, and additional channels. This phase is all about scaling your visibility and reaching broader audiences to continue your growth.

4-Phase AD Management

Our 4-Phase AD Management process is designed to deliver effective, data-driven advertising campaigns that achieve measurable results. Each phase is focused on creating, optimizing, and scaling your ad efforts to ensure the best possible return on investment.

Phase 1: Discovery & Planning

In this phase, we work closely with you to understand your objectives, target audience, and competitive landscape. We develop a customized ad strategy, outlining the platforms, targeting options, and budget allocation that will drive the most impact for your goals.

Phase 2: Campaign Creation

Once the strategy is set, we move into execution by building ad creatives and copy tailored to resonate with your audience. This includes setting up the campaigns on the chosen platforms, defining targeting parameters, and ensuring all assets are optimized for performance.

Phase 3: Optimization & Monitoring

With the campaigns live, we continuously monitor performance to ensure optimal results. This phase involves making real-time adjustments to targeting, ad creatives, and budgets based on performance data, ensuring that the ads are delivering the best possible outcomes.

Phase 4: Reporting & Scaling

In the final phase, we provide detailed reports on the ad campaign’s performance, including key metrics like clicks, conversions, and ROI. Based on these insights, we scale successful campaigns, expand targeting, and identify new opportunities to enhance the effectiveness of your advertising efforts.

Each phase of our AD Management methodology ensures that your campaigns are not only launched effectively but also refined and expanded to maximize results over time.

Nation Media 3-Hour Response Time

Our 3-Hour Response Time methodology ensures that urgent inquiries, requests, or issues are handled with the highest priority. We understand that in today’s fast-paced digital environment, timely communication and swift action are critical to maintaining smooth operations. This methodology is designed to provide immediate support, ensuring that no issue goes unresolved for long and your project stays on track without delays.

Phase 1: Immediate Acknowledgment

As soon as we receive an inquiry or issue, our team acknowledges receipt within minutes, ensuring you know we’re actively working on your request. This phase is crucial to set expectations and gather any additional information needed to address the issue effectively.

Phase 2: Internal Review & Prioritization

Once the request is logged, our team immediately assesses the urgency and nature of the inquiry. The task is prioritized, and the appropriate team members are assigned to investigate or resolve the issue. Our team begins analyzing the problem within the first hour to ensure no time is wasted.

Phase 3: Response & Initial Action

Within 3 hours of the initial request, we provide a complete response. This may include an immediate solution, a detailed plan of action, or clarification on the next steps. For critical issues, this phase involves not only a response but also the beginning of active resolution.

Phase 4: Follow-Up & Resolution Monitoring

After the initial response, our team continues to monitor the issue to ensure it is fully resolved. We maintain ongoing communication with you, providing updates as needed until the issue is completely addressed. For any follow-up actions required, we ensure quick and effective completion.

Our 3-Hour Response Time methodology reflects our commitment to providing rapid, reliable support, helping you avoid unnecessary delays and ensuring smooth project progress.

Nation Media Google Cloud Hosting

Our Nation Media Google Cloud Hosting service provides high-performance, secure, and scalable hosting solutions tailored to meet the needs of modern websites. By leveraging Google Cloud’s global infrastructure, we ensure that your website experiences lightning-fast load times, unparalleled reliability, and robust security. This service is designed to provide a seamless online experience for your users while offering the flexibility to grow as your digital needs expand.

Phase 1: High-Speed Performance & Scalability

We use Google Cloud’s world-class infrastructure to guarantee fast load times and top-tier performance, even under high traffic conditions. Our hosting service automatically scales to accommodate traffic spikes, ensuring that your website remains responsive during peak usage periods without any manual intervention.

Phase 2: 99.9% Uptime Guarantee

Reliability is critical, and our hosting offers a 99.9% uptime guarantee. This means that your website is always accessible to users, with minimal downtime. Google’s powerful cloud infrastructure ensures that your site remains operational even in the event of server disruptions or technical issues.

Phase 3: Advanced Security & Protection

We prioritize security by integrating multiple layers of protection, including Google’s enterprise-grade DDoS mitigation, firewall protection, and SSL encryption. Regular security updates and monitoring ensure that your website is protected against evolving cyber threats, keeping your data and user information secure.

Phase 4: Daily Backups & Disaster Recovery

Our hosting includes daily automated backups of your entire website, ensuring that your data is protected at all times. In the unlikely event of a failure or data loss, our disaster recovery process allows for swift restoration with minimal downtime, ensuring your website can be quickly restored to its previous state.

Phase 5: 24/7 Monitoring & Support

We offer around-the-clock monitoring to detect potential issues before they become problems. Our dedicated support team is available 24/7 to address any hosting-related concerns or provide technical assistance, ensuring that your website continues to perform at its best.

The Nation Media Google Cloud Hosting service combines the power of Google’s cloud infrastructure with our dedicated support and monitoring to provide a reliable, high-performance hosting solution for your website.

Nation Media Digital Training

Our Nation Media Digital Training program is designed to empower your team with the knowledge and skills necessary to effectively manage, update, and optimize your digital assets. Whether it’s managing your website, understanding analytics, or leveraging digital marketing tools, we provide comprehensive, hands-on training that equips your team to take full control of your digital presence.

Phase 1: Initial Assessment & Training Needs

We begin by assessing your team’s current digital knowledge and identifying key areas for improvement. This phase includes a discussion of your digital goals and the specific tools and platforms your team will need to master. Based on this assessment, we create a tailored training plan that focuses on the areas most critical to your business or organization.

Phase 2: Custom Training Modules

Once the training needs are identified, we develop custom training modules that address your specific requirements. These modules cover everything from website management, content updates, and SEO best practices, to using advanced tools like analytics platforms, social media dashboards, and marketing automation. Our training is interactive and hands-on, ensuring your team can apply what they learn immediately.

Phase 3: Hands-On Platform Training

We provide in-depth, step-by-step training on the specific platforms your organization uses, such as your website CMS, marketing automation tools, analytics dashboards, and more. This phase includes live demonstrations, real-time problem-solving, and walkthroughs of the most common tasks your team will encounter, making sure they feel confident in managing and optimizing your digital presence.

Phase 4: Recorded Training Sessions

To ensure long-term success, we provide recorded versions of all training sessions. This allows your team to revisit key concepts and tutorials at any time, ensuring that new team members can also get up to speed quickly. These recordings are a valuable resource that helps maintain consistency in your digital processes.

Phase 5: Ongoing Support & Follow-Up Training

Even after the training sessions are complete, we provide ongoing support to address any additional questions or challenges your team may encounter. This phase also includes follow-up training sessions to refresh or expand on certain topics, ensuring that your team continues to grow in digital proficiency as your online presence evolves.

Phase 6: Advanced Training & Strategy Development

For teams looking to further expand their digital skills, we offer advanced training on more specialized topics such as in-depth SEO optimization, digital advertising strategies, or data-driven decision-making using analytics tools. We work closely with your team to ensure they not only understand advanced concepts but also how to apply them effectively in real-world scenarios.

Our Nation Media Digital Training program ensures that your team is fully equipped to manage and optimize your digital assets independently. From foundational skills to advanced strategies, we provide the tools and knowledge needed for long-term success in the digital landscape.

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