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DrainGo Plumbing

Nation Media partnered with DrainGo to address a significant challenge: their digital footprint was not effectively driving traffic, engagement, or conversions. DrainGo’s previous website lacked optimized content, resulting in high bounce rates and minimal user retention. Through our partnership, Nation Media developed and executed a comprehensive digital strategy focused on SEO, content creation, and Google Ads campaigns. By improving website structure, targeting relevant keywords, and launching impactful advertising campaigns, we were able to enhance DrainGo’s online presence significantly. The results were extraordinary, with substantial growth across all key performance metrics, ensuring that DrainGo reached more customers than ever before.

📈 10.25%

conversion rate. Over 8% above industry average.

✅ 336%

increase in online-lead generation!

🖥️ 181%

surge in peak traffic periods

⏳ 15%

reduction in bounce rate

chart
Draingo plumbing case study logo

“Nation Media transformed our online presence and took our business to the next level. Their expertise, responsiveness, and commitment to our goals have been remarkable. We couldn’t be more pleased with the results they’ve delivered.”

-Phillip Stacy

Owner – DrainGo Plumbing

About DrainGo Plumbing

DrainGo Plumbing is more than just a service provider—they are a trusted partner for homeowners and businesses alike. Their team of highly skilled professionals is equipped to handle everything from minor repairs to large-scale plumbing installations. DrainGo’s customer-centric approach ensures that every client receives personalized attention and solutions tailored to their needs. Operating across multiple locations, they bring high-quality plumbing expertise to a wide range of communities. By combining technical proficiency with a strong commitment to customer satisfaction, DrainGo has become a go-to resource for reliable and efficient plumbing services.

The challenge

In 2023, DrainGo faced several challenges in expanding its digital reach. Their website was underperforming, with limited visibility in search engines, high bounce rates, and low engagement metrics. The lack of targeted content and optimized SEO practices meant they were missing opportunities to connect with potential customers actively searching for plumbing services. Additionally, their Google Ads campaigns were not delivering cost-effective results, leading to wasted resources and subpar performance. DrainGo needed a comprehensive digital strategy to increase traffic, improve engagement, and convert visitors into paying customers while ensuring optimal use of their marketing budget.

 

Solutions

To address these challenges, Nation Media implemented a multifaceted approach designed to drive meaningful results:

  1. SEO Optimization:
    We conducted a full audit of DrainGo’s website and identified areas for improvement. By implementing targeted keyword strategies and optimizing metadata, we improved the website’s visibility on search engines. Additionally, we focused on building high-quality backlinks and ensuring the website adhered to technical SEO best practices.

  2. Content Overhaul:
    Nation Media revamped the website’s content, ensuring it was relevant, engaging, and aligned with user intent. We created new service pages, blog posts, and promotional content designed to resonate with the target audience and address their plumbing needs directly.

  3. Google Ads Campaigns:
    Our team developed data-driven advertising campaigns focused on maximizing ROI. By refining targeting, creating compelling ad copy, and optimizing bids, we reduced the cost per acquisition (CPA) and improved click-through and conversion rates.

  4. Seasonal Promotions:
    Leveraging user behavior data, we designed and executed seasonal promotional campaigns to capitalize on peak traffic periods. These promotions helped sustain engagement and drive significant traffic growth during key times of the year.

Google Ads

  1. Impressions: Draingo’s campaigns achieved 1,514,298 more impressions than typical campaigns in the plumbing industry, highlighting exceptional reach and visibility.
  2. Cost per Acquisition (CPA):  The cost per conversion is $2.02 better than the industry average of $53.52, making your CPA $51.50. This showcases your campaigns’ cost efficiency in acquiring customers.
  3. Conversion Rate (CVR): The conversion rate is 10.25% higher than the industry benchmark of 2.35%, achieving an impressive 12.60%. This reflects strong performance in turning interactions into actionable conversions.
  4. Click-Through Rate (CTR): CTR (interaction rate) stood at 2.62%, slightly below the industry benchmark of 2.87%. While competitive, this indicates we took a lower CTR for higher conversions.
  5. Cost per Click (CPC): Draingo’s cost per click was $1.67 lower than the industry average of $8.67, achieving a CPC of $7.00. This demonstrates significant efficiency in driving traffic through ads at a reduced cost.
  6.  

The Outcome

The partnership between Nation Media and DrainGo yielded exceptional results across all major metrics. Total active users increased by 85% year-over-year, from 1,175 in 2023 to 2,172 in 2024. The average weekly active users rose by 77%, reflecting a strong and consistent user base. Seasonal promotions were particularly successful, resulting in a 181% increase in peak traffic periods, showcasing the effectiveness of targeted campaigns.

Moreover, the bounce rate decreased by 15%, indicating that the website’s content was more engaging and relevant to visitors. This improvement not only kept users on the site longer but also increased the likelihood of conversions. The Google Ads campaigns were another standout success, achieving industry-leading cost efficiency with a $2.02 lower CPA and a $1.67 reduced CPC.

Business impact

DrainGo’s enhanced digital presence has had a transformative impact on their business. The significant increase in website traffic and user engagement translated into more customer inquiries and higher conversion rates. Improved ad efficiency allowed DrainGo to maximize its marketing budget, achieving better results with less expenditure. These outcomes not only strengthened DrainGo’s position in a competitive market but also laid the foundation for sustained growth.

Through its partnership with Nation Media, DrainGo has become a prime example of how tailored digital strategies can drive measurable success and create lasting value. This case study underscores the power of collaboration and innovation in achieving exceptional business outcomes.

85%

increase in total active users

77%

rise in average weekly active users

181%

surge in peak traffic periods

15%

reduction in bounce rate

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